Sierra Wireless Case Study

Sierra Wireless is expanding the wireless world with a comprehensive offering of hardware, software, and connected services for mobile lifestyles. The company designs modems that enable PCs, laptop computers, and vehicles to communicate wirelessly. Its products are used for e-mail, Internet access, database access, vehicle dispatch, and a range of machine-to-machine applications.

The Challenge

In the beginning of 2009, Sierra Wireless, a predominantly North American company,  announced their acquisition of Wavecom, a French based technology company. Confronted with how to deal with the challenges of mergers and acquisitions, Sierra Wireless needed to find a solution that would help merge the two organizational cultures with minimal resistance and difficulties. Wavecom, a 500 person company, was doubling the size of Sierra Wireless and adding three additional locations to total 7 major international locations in Europe, Asia and North America.

The Solution

Brainpark’s collaborative software helped Sierra Wireless’s global offices unite with Wavecom’s offices in France and Asia, allowing employees to connect with each other and build relationships. With the one-on-one concierge service provided by Brainpark, employees were able to get up to speed quickly with the software and utilize its services to begin working together more effectively.

• Sierra Wireless employees use Brainpark’s collaborative software to work openly, sharing and collaborating around specific topics and projects on a global scale.
• Through custom feeds and companywide transparency, disparate teams are able to maintain a firm grasp of company initiatives and goals.
• By searching through “journeys” employees helped drive innovation and problem solving by contributing their thoughts and feedback in real time
• With Brainpark’s recommendation engine, the merging companies are able to prevent repeating finished tasks and utilize previous work for current projects.

The Result

• Employees are able to easily build and maintain connections within the company.
• Strong understanding of merging company cultures, improving and expediting cultural adoption.
• Increased awareness of things relevant to the employees that are happening across the company.

Why they chose Brainpark

Brainpark has provided us with a unique and powerful way to go beyond collaboration.  We have been able to innovate more effectively which is the lifeblood of our organization.  Additionally, it has helped build bridges and support cross functional contact amongst our business units dispersed around the globe.  We look forward to continuing this new way to communicate and collaborate.

-Manu Varma, Director of Training and Development, Sierra Wireless

Sierra Wireless needed a company that was focused on building connections, bringing a company together, and finding a way to search for information They needed a solution that wasn’t just a piece of technology, but one that brought people together. A solution that would help their employees gain a strong understanding of their co-workers’ professional expertise, opinions, and vision.